“Due to time and resource constraints, oftentimes organizations lack the capacity to track and analyze critical process measures, instead focusing on outcomes and impact. Yet, we believe it is in the process of implementation that the true quality of the work is determined. Mike’s ability to coach organizations in developing relevant and measurable KPIs in conjunction with the functionality of the UpMetrics dashboard have been indispensable in facilitating data accessibility for cross-functional teams.” 

​–Jessica Dargiel, Data and Learning Manager, Thrive Chicago


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